Do you keep a log at your bar? It’s a bit like a boat’s log book – it’s where you document key things that happened throughout your shift. Here’s why it’s vital!
The bar is quiet and the few guests you have are looking suspiciously like they want to pull out their phones and scroll…. What can you do?
Feeling wired after your slammed shift? Use these 6 suggestions to turn your mind off and have a great night’s sleep!
Starting your shift with a messy bar is a terrible way to begin. Here are some suggestions for helping keep the bar clean and ready to go so you can serve your guests and have a great shift!
“I don’t like gin”. We’ve all heard it a hundred times, and it’s frustrating to see a customer missing out! Here are some ideas to encourage a guest to try gin – even if they think they don’t like it.
As with any customer service job, you’re going to run into difficult customers from time to time. Here’s how to make the best of it without losing face (or hopefully tips!)